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Electronic Government

10th International Conference, EGOV 2011, Delft, The Netherlands, August 29 -- September 1, 2011, Proceedings

  • Conference proceedings
  • © 2011

Overview

Editors:
  1. Marijn Janssen

    1. Faculty of Technology, Policy, and Management, Delft University of Technology, Delft, The Netherlands

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  2. Hans J. Scholl

    1. University of Washington, Seattle, USA

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  3. Maria A. Wimmer

    1. Institute for IS Research, University of Koblenz-Landau, Koblenz, Germany

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  4. Yao-hua Tan

    1. Faculty of Technology, Policy, and Management, Delft University of Technology, Delft, The Netherlands

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  • Fast track conference proceedings
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Part of the book series: Lecture Notes in Computer Science (LNCS, volume 6846)

Part of the book sub series: Information Systems and Applications, incl. Internet/Web, and HCI (LNISA)

Included in the following conference series:

Conference proceedings info: EGOV 2011.

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Table of contents (38 papers)

  1. Front Matter

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  2. Foundations

    1. Diversity and Diffusion of Theories, Models, and Theoretical Constructs in eGovernment Research

      • Nripendra P. Rana, Michael D. Williams, Yogesh K. Dwivedi, Janet Williams
      Pages 1-12

    2. Building Theoretical Foundations for Electronic Governance Benchmarking

      • Adegboyega Ojo, Tomasz Janowski, Elsa Estevez
      Pages 13-25

    3. Connecting eGovernment to Real Government - The Failure of the UN eParticipation Index

      • Åke Grönlund
      Pages 26-37

    4. Explaining History of eGovernment Implementation in Developing Countries: An Analytical Framework

      • Fathul Wahid
      Pages 38-49

    5. Paving the Way for Future Research in ICT for Governance and Policy Modelling

      • Fenareti Lampathaki, Yannis Charalabidis, David Osimo, Sotiris Koussouris, Stefano Armenia, Dimitris Askounis
      Pages 50-61

  3. Acceptance and Diffusion

    1. The Relative Importance of Intermediaries in eGovernment Adoption: A Study of Saudi Arabia

      • Faris Al-Sobhi, Vishanth Weerakkody, Ramzi El-Haddadeh
      Pages 62-74

    2. User Acceptance of SMS-Based eGovernment Services

      • Tony Dwi Susanto, Robert Goodwin
      Pages 75-87

    3. Components of Trust Influencing eGovernment Adoption in Germany

      • Cigdem Akkaya, Manuela Obermeier, Petra Wolf, Helmut Krcmar
      Pages 88-99

    4. Public Sector IS Maturity Models: Legal Pluralism Invades Public Schools

      • Helle Zinner Henriksen, Kim Normann Andersen, Rony Medaglia
      Pages 100-111

    5. “IT’s Complicated…”: Influence of Perceived Sacrifice and Trust on eService Adoption

      • Maria Ek Styvén, Åsa Wallström, Anne Engström, Esmail Salehi-Sangari
      Pages 112-121

    6. Government as a Launching Customer for eInvoicing

      • Rex Arendsen, Lidwien van de Wijngaert
      Pages 122-133

    7. Transformational Government Citizens’ Services Adoption: A Conceptual Framework

      • Teta Stamati, Thanos Papadopoulos, Drakoulis Martakos
      Pages 134-143

    8. The eGovernment Services Delivery of the Italian Municipalities

      • Davide Arduini, Antonello Zanfei, Mario Denni, Gerolamo Giungato
      Pages 144-158

  4. Governance, Openess and Institutions

    1. The State of IT Governance: Patterns of Variation at the Central Government Level in Norway

      • Arild Jansen, Tommy Tranvik
      Pages 159-172

    2. Information Strategies for Open Government in Europe: EU Regions Opening Up the Data on Structural Funds

      • Luigi Reggi, Chiara Assunta Ricci
      Pages 173-184

    3. Market, Network, Hierarchy: Emerging Mechanisms of Governance in Business Process Management

      • Bjoern Niehaves, Ralf Plattfaut
      Pages 185-197

    4. Computing and Information Technology Challenges for 21st Century Financial Market Regulators

      • Theresa A. Pardo, Djoko Sigit Sayogo, Donna S. Canestraro
      Pages 198-209

    5. eGovernment Trends in the Web 2.0 Era and the Open Innovation Perspective: An Exploratory Field Study

      • Saïd Assar, Imed Boughzala, Thierry Isckia
      Pages 210-222

    6. A Scenario-Based Approach towards Open Collaboration for Policy Modelling

      • Melanie Bicking, Maria A. Wimmer
      Pages 223-234
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  1. Electronic Government

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About this book

This book constitutes the refereed proceedings of the 10th International Conference, EGOV 2011, held in Delft, The Netherlands, in August/September 2011.
The 38 revised full papers presented were carefully reviewed and selected from 84 submissions. The papers are organized in topical sections on foundations, acceptance and diffusion, governance, openess and institutions, architecture, security and interoperability, transformation, values and change.

Editors and Affiliations

  • Faculty of Technology, Policy, and Management, Delft University of Technology, Delft, The Netherlands

    Marijn Janssen, Yao-hua Tan

  • University of Washington, Seattle, USA

    Hans J. Scholl

  • Institute for IS Research, University of Koblenz-Landau, Koblenz, Germany

    Maria A. Wimmer

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