Abstract
Value is a key concept for researchers and practitioners in the fields of strategy, marketing, and pricing. In the strategy literature, value is closely related to competitive advantage and profit, in the marketing literature value is the cornerstone of the marketing management process, in the pricing literature value represents the customer’s willingness to pay. The aim of this article is to bridge the gap between marketing, pricing and strategy research through a compilation of five short essays that focus on value assessment and pricing capabilities. This article argues that value assessment and pricing capabilities provide the foundation for value creation and value appropriation in business-to-business markets, highlights their implications for profiting from value created and delivered, and outlines important areas for future research.
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Notes
By value creation, we refer to the total value that is created in a collaborative exchange between a supplier and a customer, and by value appropriation, we refer to the net value that a supplier (or a customer) can successfully claim (see for example, Wagner et al, 2010). While the service-logic of marketing (for example, Grönroos, 2011) advocates a different conceptualization, where value creation refers to customers’ activities, and value generation to suppliers’ activities in creating value-in-use, we use the term ‘value creation’ to refer to the collaborative activities between suppliers and customers.
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4holds a PhD in Management from the Weatherhead School of Management at Case Western Reserve University. He is Assistant Professor of Management and Strategy at Chatham University in Pittsburgh, PA, USA. His research focus is on value and pricing management from an organizational and managerial perspective.
5holds a PhD from the School of Economics and Management, Lund University (Sweden). Her research has addressed pricing capability in the context of business-to-business relations.
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Johansson, M., Keränen, J., Hinterhuber, A. et al. Value assessment and pricing capabilities—how to profit from value. J Revenue Pricing Manag 14, 178–197 (2015). https://doi.org/10.1057/rpm.2015.8
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DOI: https://doi.org/10.1057/rpm.2015.8