Abstract
Supply chain and procurement professionals may play a crucial role in implementing sustainability across the supply chain. However, the role or influence of these professionals, specifically from psychological and behavioural perspectives, is not yet well-explored. We assess how the personality traits of procurement professionals influence willingness to pay (WTP) for sustainability. By using a dataset already employed for a related study, we test hypotheses drawn from the Five-Factor Model with a sample of 465 procurement professionals based in European countries through partial least squares structural equation modelling. We find that agreeableness and openness are significantly associated with WTP, which underscores the influence of these traits in actualizing sustainable procurement. To bolster sustainability in supply chains, companies should actively attract and cultivate individuals who exhibit high levels of agreeableness and openness, with an emphasis on fostering a sense of community and innovation, respectively. For managers, we advance our understanding of how individual-managerial factors contribute to fostering sustainability within companies. For theory, we contribute to the literature on micro-foundations and document that WTP is the result of both cognitive and behavioural-affective components of personality.

Similar content being viewed by others
Explore related subjects
Discover the latest articles and news from researchers in related subjects, suggested using machine learning.Data availability
The data that support the findings of this study are available from the corresponding author upon reasonable request.
References
Abell, Peter, Teppo Felin, and Nicolai Foss. 2008. Building Micro-foundations for the Routines, Capabilities, and Performance Links. Managerial and Decision Economics 29 (6): 489–502. https://doi.org/10.1002/mde.1413.
Alderotti, Giammarco, Chiara Rapallini, and Silvio Traverso. 2023. The Big Five Personality Traits and Earnings: A Meta-analysis. Journal of Economic Psychology. https://doi.org/10.1016/j.joep.2022.102570.
Annosi, Maria Carmela, Elisa Mattarelli, Domenico Dentoni, and Antonio Messeni Petruzzelli. 2024. The Micro-foundations of Ambidexterity for Corporate Social Performance: A Study on Sustainability Managers’ Response to Conflicting Goals. Long Range Planning 57 (1): 102412. https://doi.org/10.1016/j.lrp.2023.102412.
Arellano, Maricela C., Johannes Meuer, and Torbjørn H. Netland. 2021. Commitment Follows Beliefs: A Configurational Perspective on Operations Managers’ Commitment to Practice Adoption. Journal of Operations Management 67 (4): 450–475. https://doi.org/10.1002/joom.1130.
Barrick, Murray R., and Michael K. Mount. 1991. The Big Five Personality Dimensions and Job Performance: A Meta-analysis. Personnel Psychology 44 (1): 1–26. https://doi.org/10.1111/j.1744-6570.1991.tb00688.x.
Busic-Sontic, Ante, Natalia V. Czap, and Franz Fuerst. 2017. The Role of Personality Traits in Green Decision-Making. Journal of Economic Psychology. https://doi.org/10.1016/j.joep.2017.06.012.
Corey, E. Raymond. 1989. Industrial Buyer Behavior. Boston: Harvard Business School.
Costa, P.T., and R.R. McCrae. 1992. Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI): Professional Manual. Odessa: Psychological Assessment Resources.
Depue, Richard A., and Paul F. Collins. 1999. Neurobiology of the Structure of Personality: Dopamine, Facilitation of Incentive Motivation, and Extraversion. Behavioral and Brain Sciences 22 (3): 491–517. https://doi.org/10.1017/S0140525X99002046.
Dey, Mouri, Swadip Bhattacharjee, Md. Monowar Mahmood, Aftab Uddin, and Shetu Ranjan Biswas. 2022. Ethical Leadership for Better Sustainable Performance: Role of Employee Values, Behavior and Ethical Climate. Journal of Cleaner Production 337 (February): 130527. https://doi.org/10.1016/j.jclepro.2022.130527.
Foerstl, Kai, Henrik Franke, and Zelal Cataldo. 2021. What Drives Managers to Insource Production? Evidence from a Behavioural Experiment. Journal of Purchasing and Supply Management 27 (4): 100715. https://doi.org/10.1016/j.pursup.2021.100715.
Fraj, Elena, and Eva Martinez. 2006. Influence of Personality on Ecological Consumer Behaviour. Journal of Consumer Behaviour. https://doi.org/10.1002/cb.169.
Graziano, W., and N. Eisenberg. 1997. Agreeableness: A Dimension of Personality. In Handbook of Personality Psychology, ed. R. Hogan, J. Johnson, and S. Briggs, 795–824. San Dego, CA: Academic Press.
Gualandris, Jury, Oana Branzei, Miriam Wilhelm, Sergio Lazzarini, Martina Linnenluecke, Ralph Hamann, Kevin J. Dooley, Michael L. Barnett, and Chien Ming Chen. 2024. Unchaining Supply Chains: Transformative Leaps Toward Regenerating Social-Ecological Systems. Journal of Supply Chain Management. https://doi.org/10.1111/jscm.12314.
Habel, Johannes, Laura Marie Schons, Sascha Alavi, and Jan Wieseke. 2016. Warm Glow or Extra Charge? The Ambivalent Effect of Corporate Social Responsibility Activities on Customers’ Perceived Price Fairness. Journal of Marketing 80 (1): 84–105. https://doi.org/10.1509/jm.14.0389.
Hair, J.F., G.T.M. Hult, C.M. Ringle, and M. Sarstedt. 2022. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM), 3rd ed. Thousand Oaks: Sage.
Hair, J.F., Jeffrey J. Risher, Marko Sarstedt, and Christian M. Ringle. 2019. When to Use and How to Report the Results of PLS-SEM. European Business Review 31 (1): 2–24. https://doi.org/10.1108/EBR-11-2018-0203.
Hinterhuber, Andreas, and Owais Khan. 2024. What Drives Sustainable Procurement? Insights from the Theory of Planned Behavior. International Journal of Operations & Production Management
Hirsh, Jacob B. 2010. Personality and Environmental Concern. Journal of Environmental Psychology. https://doi.org/10.1016/j.jenvp.2010.01.004.
Hofstetter, Reto, Klaus M. Miller, Harley Krohmer, and Z. John Zhang. 2021. A De-Biased Direct Question Approach to Measuring Consumers’ Willingness to Pay. International Journal of Research in Marketing 38 (1): 70–84. https://doi.org/10.1016/j.ijresmar.2020.04.006.
Huang, Ying, Debra Lee Surface, and Chun Zhang. 2022. Corporate Social Responsibility and Sustainability Practices in B2B Markets: A Review and Research Agenda. Industrial Marketing Management 106 (October): 219–239. https://doi.org/10.1016/j.indmarman.2022.08.016.
Johnsen, Thomas E., Federico Caniato, Osama Meqdadi, and Toloue Miandar. 2022. Swimming Against the Tide: Supplier Bridging Roles in Diffusing Sustainability Upstream and Downstream in Supply Networks. International Journal of Operations & Production Management 42 (10): 1605–1629. https://doi.org/10.1108/IJOPM-02-2022-0110.
Judge, Timothy A., Joyce E. Bono, Remus Ilies, and Megan W. Gerhardt. 2002. Personality and Leadership: A Qualitative and Quantitative Review. Journal of Applied Psychology. https://doi.org/10.1037/0021-9010.87.4.765.
Khan, Owais. 2023. The Uptake of Recycled Plastic in Manufacturing Companies: A Moral Responsibility or Worthwhile Business Strategy? Recycling 8 (1): 9. https://doi.org/10.3390/recycling8010009.
Khan, Owais. 2024. Willingness to Pay for Sustainability in B2B and B2C. In Elgar Encyclopedia of Pricing, 346–349. Cheltenham: Edward Elgar Publishing.
Khan, Owais, and Andreas Hinterhuber. 2024. Antecedents and Consequences of Procurement Managers’ Willingness to Pay for Sustainability: A Multi-Level Perspective. International Journal of Operations & Production Management 44 (13): 1–33. https://doi.org/10.1108/IJOPM-02-2023-0135.
Khan, Owais, Nina Varaksina, and Andreas Hinterhuber. 2024. The Influence of Cultural Differences on Consumers’ Willingness to Pay More for Sustainable Fashion. Journal of Cleaner Production 442 (February): 141024. https://doi.org/10.1016/j.jclepro.2024.141024.
Khizar, Hafiz Muhammad, Muhammad Jawad Usman, Junaid Khalid Iqbal, and Samuel Adomako. 2022. Addressing the Conceptualization and Measurement Challenges of Sustainability Orientation: A Systematic Review and Research Agenda. Journal of Business Research 142 (March): 718–743. https://doi.org/10.1016/j.jbusres.2022.01.029.
Kock, Ned. 2015. Common Method Bias in PLS-SEM. International Journal of E-Collaboration 11 (4): 1–10. https://doi.org/10.4018/ijec.2015100101.
Kühl, Carl, Michael Bourlakis, Emel Aktas, and Heather Skipworth. 2022. Product-Service Systems and Circular Supply Chain Practices in UK SMEs: The Moderating Effect of Internal Environmental Orientation. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2022.03.078.
Kutaula, Smirti, Alvina Gillani, Leonidas C. Leonidou, and Paul Christodoulides. 2022. Integrating Fair Trade with Circular Economy: Personality Traits, Consumer Engagement, and Ethically-Minded Behavior. Journal of Business Research. https://doi.org/10.1016/j.jbusres.2022.02.044.
Kvasova, Olga. 2015. The Big Five Personality Traits as Antecedents of Eco-Friendly Tourist Behavior. Personality and Individual Differences. https://doi.org/10.1016/j.paid.2015.04.011.
Markowitz, Ezra M., Lewis R. Goldberg, Michael C. Ashton, and Kibeom Lee. 2012. Profiling the ‘Pro-Environmental Individual’: A Personality Perspective. Journal of Personality 80 (1): 81–111. https://doi.org/10.1111/j.1467-6494.2011.00721.x.
McCrae, R.R. 2017. The Five-Factor Model across Cultures. In The Praeger Handbook of Personality Across Cultures, ed. T. Church, 47–71. Santa Barbara: Praeger/ABC-CLIO.
McCrae, R.R., and Paul T. Costa. 1997. Conceptions and Correlates of Openness to Experience. In Handbook of Personality Psychology, ed. R. Hogan, J. Johnson, and S. Briggs, 825–847. San Diego: Elsevier.
McCrae, R.R., and P. Costa. 2003. Personality in Adulthood: A Five-Factor Theory Perspective, 2nd ed. New York, NY: Guilford Press.
Milfont, Taciano L., and Chris G. Sibley. 2012. The Big Five Personality Traits and Environmental Engagement: Associations at the Individual and Societal Level. Journal of Environmental Psychology 32 (2): 187–195. https://doi.org/10.1016/j.jenvp.2011.12.006.
Miller, Stewart, Jayanth Jayaram, and Xu. Kefeng. 2018. Obtaining Global Certification. International Journal of Operations & Production Management 38 (4): 957–978. https://doi.org/10.1108/IJOPM-03-2017-0155.
Montabon, Frank, Mark Pagell, and Wu. Zhaohui. 2016. Making Sustainability Sustainable. Journal of Supply Chain Management. https://doi.org/10.1111/jscm.12103.
Pathki, Chandra Shekhar, Donald H. Kluemper, Jeremy D. Meuser, and Benjamin D. McLarty. 2022. The Org-B5: Development of a Short Work Frame-of-Reference Measure of the Big Five. Journal of Management. https://doi.org/10.1177/01492063211002627.
Pisani-Ferry, Jean, and Selma Mahfouz. 2023. The Economic Implications of Climate Action: A Report to the French Prime Minister. https://www.strategie.gouv.fr/english-articles/economic-implications-climate-action
Ringle, C. M., S. Wende, and J.-M Becker. 2022. SmartPLS 4. SmartPLS GmbH. http://www.smartpls.com
Rothstein, Mitchell G., and Richard D. Goffin. 2006. The Use of Personality Measures in Personnel Selection: What Does Current Research Support? Human Resource Management Review. https://doi.org/10.1016/j.hrmr.2006.03.004.
Schmidt, Jonas, and Tammo H. A. Bijmolt. 2020. Accurately Measuring Willingness to Pay for Consumer Goods: A Meta-Analysis of the Hypothetical Bias. Journal of the Academy of Marketing Science 48 (3): 499–518. https://doi.org/10.1007/s11747-019-00666-6.
Shou, Yongyi, Xueshu Shan, Jing Dai, Xu. Dong, and Wen Che. 2023. Actions Speak Louder than Words? The Impact of Subjective Norms in the Supply Chain on Green Innovation. International Journal of Operations & Production Management 43 (6): 879–898. https://doi.org/10.1108/IJOPM-04-2022-0265.
Simon, Herbert A. 1997. Models of Bounded Rationality: Empirically Grounded Economic Reason, 3rd ed. New York: The MIT Press.
Soutter, Alistair Raymond Bryce., Timothy C.. Bates, and René Mõttus. 2020. Big Five and HEXACO Personality Traits, Proenvironmental Attitudes, and Behaviors: A Meta-Analysis. Perspectives on Psychological Science. https://doi.org/10.1177/1745691620903019.
Tang, Candy Mei Fung., and Desmond Lam. 2017. The Role of Extraversion and Agreeableness Traits on Gen Y’s Attitudes and Willingness to Pay for Green Hotels. International Journal of Contemporary Hospitality Management. https://doi.org/10.1108/IJCHM-02-2016-0048.
Tuncdogan, Aybars, Adam Lindgreen, Frans van den Bosch, and Henk Volberda. 2019. Guest Editorial: Psychological Micro-Foundations of Business-to-Business Decision Making. Industrial Marketing Management. https://doi.org/10.1016/j.indmarman.2019.11.005.
Wei, Fang, Jawad Abbas, Ghadah Alarifi, Zuoqian Zhang, Nawal Abdalla Adam, and Mauricio Juca de Queiroz. 2023. Role of Green Intellectual Capital and Top Management Commitment in Organizational Environmental Performance and Reputation: Moderating Role of pro-Environmental Behavior. Journal of Cleaner Production. https://doi.org/10.1016/j.jclepro.2023.136847.
Wei, Shuqin, Tyson Ang, and Vivien E. Jancenelle. 2018. Willingness to Pay More for Green Products: The Interplay of Consumer Characteristics and Customer Participation. Journal of Retailing and Consumer Services 45 (November): 230–238. https://doi.org/10.1016/j.jretconser.2018.08.015.
Yadav, Sanjeev, Tsan-Ming. Choi, Anil Kumar, Sunil Luthra, and Farheen Naz. 2023. A Meta-Analysis of Sustainable Supply Chain Practices and Performance: The Moderating Roles of Type of Economy and Innovation. International Journal of Operations & Production Management 43 (5): 802–845. https://doi.org/10.1108/IJOPM-05-2022-0328.
Zhao, Li., and Qile He. 2022. Explicating the Microfoundation of SME Pro-Environmental Operations: The Role of Top Managers. International Journal of Operations & Production Management 42 (4): 500–525. https://doi.org/10.1108/IJOPM-09-2021-0590.
Zillig, Lisa M. Pytlik., Scott H. Hemenover, and Richard A. Dienstbier. 2002. What Do We Assess When We Assess a Big 5 Trait? A Content Analysis of the Affective, Behavioral, and Cognitive Processes Represented in Big 5 Personality Inventories. Personality and Social Psychology Bulletin 28 (6): 847–858. https://doi.org/10.1177/0146167202289013.
Funding
This study was carried out within the project “Communicating companies’ supply chain sustainability practices in a digital environment” prot. nr. 2022LHHLWM and received funding from the European Union Next-GenerationEU – National Recovery and Resilience Plan (NRRP) – MISSION 4 COMPONENT 2, INVESTMENT 1.1 Fondo per il Programma Nazionale di Ricerca e Progetti di Rilevante Interesse Nazionale (PRIN) – CUP N. H53D23002480006. This manuscript reflects only the authors’ views and opinions, neither the European Union nor the European Commission can be considered responsible for them.
Author information
Authors and Affiliations
Corresponding author
Additional information
Publisher's Note
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
Rights and permissions
Springer Nature or its licensor (e.g. a society or other partner) holds exclusive rights to this article under a publishing agreement with the author(s) or other rightsholder(s); author self-archiving of the accepted manuscript version of this article is solely governed by the terms of such publishing agreement and applicable law.
About this article
Cite this article
Khan, O., Hinterhuber, A. Personality traits and willingness to pay for sustainability in supply chains. J Revenue Pricing Manag 24, 3–11 (2025). https://doi.org/10.1057/s41272-024-00518-1
Received:
Accepted:
Published:
Issue Date:
DOI: https://doi.org/10.1057/s41272-024-00518-1
Keywords
Profiles
- Owais Khan View author profile