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Knowledge transfer and managers turnover: impact on team performance

Raffaele Trequattrini (Department of Economics and Law, University of Cassino and Southern Lazio, Cassino, Italy)
Maurizio Massaro (Dipartimento di Scienze Economiche e Statistiche, Universita degli Studi di Udine, Udine, Italy)
Alessandra Lardo (Department of Economics and Law, University of Cassino and Southern Lazio, Cassino, Italy)
Benedetta Cuozzo (Department of Economics and Law, University of Cassino and Southern Lazio, Cassino, Italy)

Business Process Management Journal

ISSN: 1463-7154

Article publication date: 26 June 2018

Issue publication date: 8 February 2019

1264

Abstract

Purpose

The paper aims to investigate the emerging issue of knowledge transfer and organisational performance. The purpose of this paper is to investigate the importance of knowledge transfer in obtaining high and positive results in organisations, in particular, studying the role of managers’ skills transfer and which conditions help to achieve positive performance.

Design/methodology/approach

The research analyses 41 cases of coaches that managed clubs competing in the major international leagues in the 2014–2015 season and that moved to a new club over the past five seasons. The authors employ a qualitative comparative analysis (QCA) methodology. According to the research question, the outcome variable used is the team sport performance improvement. As explanatory variables, the authors focus on five main variables: the history of coach transfers; the staff transferred; the players transferred; investments in new players and the competitiveness.

Findings

The overall results show that when specific conditions are realised simultaneously, they allow team performance improvement, even if the literature states that the coach transfers show a negative impact on outcomes. Interestingly, this work reaches contrasting results because it shows the need for the coexistence of combinations of variables to achieve the transferability of managers’ capabilities and performance.

Originality/value

The paper is novel because it presents a QCA that tries to understand which conditions, factors and contexts help knowledge to be transferred and to contribute to the successful run of organisations.

Keywords

Acknowledgements

This paper is the result of a group effort of analysis and reflection. Specifically, Raffaele Trequattrini authored the “Introduction” and “Conclusion” sections, Maurizio Massaro the “Research method” section, Alessandra Lardo “Literature review and research questions” sections, and Benedetta Cuozzo the “Findings and discussion” section. All authors read and approved the final manuscript.

Citation

Trequattrini, R., Massaro, M., Lardo, A. and Cuozzo, B. (2019), "Knowledge transfer and managers turnover: impact on team performance", Business Process Management Journal, Vol. 25 No. 1, pp. 69-83. https://doi.org/10.1108/BPMJ-06-2017-0169

Publisher

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Emerald Publishing Limited

Copyright © 2018, Emerald Publishing Limited

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